FAQs
Browse FAQs by Topic
CBD Basics
What is CBD and how does it work?
CBD (cannabidiol) is a naturally occurring compound found in the hemp plant. It interacts with your body’s endocannabinoid system, which plays a role in regulating mood, sleep, appetite, and general homeostasis. Many users report feeling more balanced and at ease when using CBD as part of their wellness routine. Learn more at our CBD & Endocannabinoid Guide.
Will CBD get me high or intoxicated?
No. Our CBD products are non-psychoactive and contain less than 0.3% THC. You can enjoy the benefits of hemp without the high.
Are there any side effects from using CBD?
Most users report no side effects. Our CBD products are made with clean, plant-based ingredients and are third-party lab tested for purity and safety. However, everyone is different—if you’re unsure, consult your healthcare provider.
Can I overdose on CBD?
No, CBD is non-toxic and safe when used as directed. Our products are made with naturally derived ingredients and undergo rigorous testing to ensure quality and safety.
How long does CBD take to work?
Some users report feeling effects within 30 minutes for short-term support. For longer-term wellness benefits, consistency matters—many feel the full results after 3 to 7 days of regular use.
How long do the effects of CBD last?
Most people experience effects that last 4–8 hours, depending on body type, product form, and dosage.
Product Legality
Is CBD legal in my state?
Yes—CBD derived from hemp with less than 0.3% THC is federally legal and can be shipped to all 50 states. However, we recommend checking your local laws for any state-specific restrictions. Shop with confidence: All CBD Products.
What about Delta-8, Delta-9, THCp, Amanita, and THCa?
These cannabinoids are legal in many states but have shipping restrictions due to state laws. You can view full legal details on each product page, or shop by collection:
Product Questions
Where is your CBD sourced from?
We extract our CBD from whole-plant hemp grown in Colorado using CO2 extraction—a clean, solvent-free process. Every batch is tested for potency, pesticides, and residual solvents to ensure safety.
Do you provide lab testing for your products?
Yes. All Cheef Botanicals products are tested by independent labs for safety, purity, and cannabinoid content. See the results here: Lab Testing & COAs.
Will Cheef products interact with my medications?
CBD may interact with different pathways in the body than many medications. If you're taking prescription drugs, we recommend consulting your healthcare provider before adding CBD to your routine.
How much CBD should I take?
Many users begin with 0.25mg–0.5mg per pound of body weight per day. Because everyone’s body is different, it’s best to start low and adjust gradually. Use our product-specific dosing charts or CBD Dosing Guide to find your best fit.
Are your products vegan, non-GMO, and allergen friendly?
Yes. All of our products are made with vegan, non-GMO, gluten-free, and dairy-free ingredients.
Shipping & Orders
Where do you ship?
We currently ship to all U.S. states that allow hemp-derived cannabinoids. We do not offer international shipping at this time.
How long does it take to receive my order?
- Processing time: 24–48 hours (orders placed after Friday 1 PM PST are processed Monday)
- Economy shipping: 5–7 business days after processing
- Standard shipping: Up to 5 business days
- Expedited shipping: Up to 3 business days
Orders are typically shipped via USPS. You’ll receive tracking info via email once your order ships. Live tracking: track.firstmile.com
Full policy: Shipping Policy
What is your return and refund policy?
We offer a 30-day satisfaction guarantee on first-time orders. If you're not satisfied, please reach out and we’ll work to resolve the issue or arrange a return. Read the full policy here: Return Policy
What are your customer service hours?
Monday–Friday, 9am to 5pm PST Email us at info@cheefbotanicals.com
Wholesale & Discounts
Can I become a reseller or purchase wholesale?
Yes. We offer wholesale pricing for approved partners. Start here: Wholesale Application
Do you offer promo or discount codes?
Yes—we regularly offer discounts via email, social media, and site banners. Note: Codes cannot be combined with subscriptions, bundles, or other promotions.
Policies & Legal
Where can I find your Privacy Policy and Terms of Service?
We take transparency seriously. You can review our policies below:
*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Always consult your physician before starting any new wellness product.*
*All products are Federal Farm Bill Compliant and contain less than 0.3% THC*FDA DISCLOSURE:The statements regarding these products have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease, consult your health physician before use. The Federal Food, Drug and Cosmetic Act requires placement of this notice.